How To Use The Sales Hacker Community

How To Use the Sales Hacker Community

How to Participate

The best way to get value from the community is to be an active contributing member.

Here are some ways to do that:

Attend a webinar. Sales Hacker holds twice-weekly webinars on Tuesdays and Thursdays. We strive for interactivity, and our attendees consistently impress us with thoughtful contributions and questions. We will always take the time to answer your questions.

Share your interesting ideas. This community is the perfect place to share a quote from the book you’re reading, a cool fact you heard at an event, or a random idea that popped into your head in the shower. Just be sure to add context, so we all get value from it.

Share sales success tips. Did you try something new? Share what you did, how you did it, and what the results were.

Ask or answer a question. Anyone can ask or answer a question in the community. Wondering how to handle a situation you’re facing? Ask away. Just try to keep all related Q&A in the same thread, so it’s easy for everyone to follow and contribute to the conversation.

Share a life tip. As salespeople, we have unique challenges. If you’ve got an idea about maintaining balance, handling stress, or staying positive, by all means, share it!

How the Community Works

As a member, you’ll get your own profile page and the ability to follow other members or topics, and join private groups. Once you have an account, you can start commenting, posting questions and answers, joining discussions — and earning points and badges.

Sales Hacker has always been created by Sales professionals for Sales professionals. To make sure we work together smoothly, here’s what you need to know.

All comments and discussions are reviewed. Our community managers oversee the community as a whole, but each topic or group may have its own moderators as well. They will always protect the community’s shared values, and will remove posts or comments that break any rules.

Share your thoughts, ask questions, get feedback. This community was built so you can interact how you choose.

Your vote counts. See a good post, comment, article, or anything else? Let the know by liking it.

Follow people. Like what someone is saying? You can follow them and get alerts when they comment, make an annotation, or publish an article.

Follow Topics. Interested in always seeing the latest on a topic like Sales Development or Management & Leadership? Follow it, and it’ll be in your feed on Sales Hacker and in newsletter digests each week.

Join Groups. You can apply to join private groups for like-minded sales pros, where you can have private discussions among a smaller peer-group. If you want to create a group, you can request one.

Direct message any user. Start a private conversation with anyone.

How to Ask Good Questions

A good question is specific, clear, and doesn’t duplicate another question. It provides specifics about your problem or challenge, rather than being overly broad and vague. And it provides enough context for people to provide a useful answer.

So how do you ask a good question? Here are some tips:

Put some thought into the title.

Your title is the crux of your question. But don’t just write the first thing that comes to mind. The best titles follow the FUD rule. They’re Focused, Unique, and Direct.

  • Focused – Avoid being overly broad or nesting multiple topics. Narrow the focus to just one topic in the title.
  • Unique – It doesn’t duplicate another thread. Do a search first, if you’re not sure.
  • Direct – Don’t be cute or clever in the title. State the topic directly, so you’ll easily attract the people who care about that topic.

GOOD: Are there any free (but still effective) ways to find accurate email addresses for executives?

BAD: How can I reach decision-makers?

Add more context in the body of your post.

  • State your problem clearly.
  • State the outcome you’re trying to achieve.
  • If it will help, describe the situation, background, and why you’re asking for input, so people understand what your challenges are and where you’re coming from when you ask the question.
  • If needed, clarify your role (again, for context).
  • Be clear about the kind help or information or input you need.

Make it find-able with keywords.

Using direct language in your posts makes them easy to find when someone does a topical search on the site. For instance, if you have a question about “compensation packages”, make sure those specific words are in your title or the body of the post.

There are no stupid questions.

There is no such thing as a stupid question. As long as it falls within the guidelines here, feel free to ask it. If you see a question that seems stupid or obvious, remember that everyone is growing at their own pace.

None of us are born experts.

Posts that ask for recommendations (e.g., favorite books or tools) are allowed. You may wish to to check out our articles on these topics:

Search before you ask.

Before posting a question, make sure it hasn’t already been answered somewhere else within the community. Search the blog and community to be sure.

If your question has been asked before, join the existing discussion thread. That way all answers will be in one place, making it easier for everyone to follow and find the answers they need.

If your question hasn’t been asked before, by all means, ask! Just make sure to provide enough context and background for others to give useful answers.

Stay engaged after you ask.

Be sure to engage with the people who answer your question. Reply back. It’s only polite.

After you’ve worked through your issue or solved the problem, update your thread to let the community know what you did. Tell us how it worked and what the outcome was — good, bad, or otherwise.

That way, you can pay it forward to other people who have the same question or issue.

How to Give Good Answers

A good answer is specific to the question being asked. It’s clear and easy to understand. It’s also a “pure give,” meaning it’s not the least bit promotional or self-serving.

Be aware of other people’s answers. Rather than duplicating what’s already been said, add to the conversation by providing unique value in your answer.

Make sure your answer is helpful. Think through what you’re trying to say, and organize it so it makes sense. Try to avoid a stream-of-conscious answer that might be confusing. Structure your thoughts logically.

Most importantly, go deep and get real. Share specifics and real-life experiences where it makes sense.

Our No-Strike Policy

If your posts violate the Code of Conduct, they will be removed.

We’ve purposely kept the rules simple.

  • Give more than you take.
  • No abuse, harassment, or disrespect.
  • No spam, promotion, or selling.
  • Respect people’s privacy.
  • Debate ideas, not people.

If you are found to continually violate rules or violate any one rule in an egregious manner, you will be permanently banned from the community with no warning.

This isn’t something we want to do, so please make note of the guidelines. Don’t push the limits. Let’s create a quality place for all of us to learn, network, and share.

Get in Touch

We would love to hear from you!

To get help or report an issue with our website, please send an email to: support@sysiwaanmo.com.

Or, you can write to us at:

Sales Hacker Team
c/o Outreach Corporation
333 Elliot Ave. W.
Suite #500
Seattle, WA 98119

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